Privacy Policy

Last Updated: November 2025

Phoenix Research (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By using this site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you contact us or place an order, you may provide:

Name
Email address
Billing and shipping address
Phone number
Payment-related details (processed securely through third-party providers)

B. Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and referring pages
Date and time of access

This information is used for analytics, security, and improving website performance.

2. How We Use Your Information

Phoenix Research may use collected information to:

Process and fulfill orders
Communicate with you regarding your account or inquiries
Improve site performance and user experience
Detect and prevent fraud or security issues
Comply with legal obligations

We do not sell, rent, or trade your personal information.

3. How We Share Information

We may share your information with:

Service providers (payment processors, shipping carriers, hosting platforms)
Legal authorities, if required to comply with applicable laws
Security partners to investigate fraud or protect our business

These third parties are only permitted to use your information as necessary to perform their services.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Recognize returning visitors
Track usage patterns
Improve functionality
Personalize your browsing experience

You may disable cookies in your browser settings, but some site features may not function properly.

5. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary for:

Order processing
Legal compliance
Security purposes
Legitimate business needs

When data is no longer required, it is securely deleted or anonymized.

7. Your Rights & Choices

Depending on your location, you may have rights regarding your personal data, such as:

Access to the information we hold
Correction of inaccuracies
Request for deletion (where allowed by law)
Opting out of marketing communications

To exercise these rights, contact us at info@phoenixresearch.co.

8. Third-Party Links

Our website may link to third-party sites.
We are not responsible for the privacy practices or content of external websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
Changes take effect when posted to this page.
We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Phoenix Research
Arkansas, USA
Email: info@phoenixresearch.co

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