Terms & Conditions

Last Updated: November 2025

Welcome to Phoenix Research (“we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website and your purchase of any products offered through phoenixresearch.co (the “Site”). By accessing or using our Site, you agree to be bound by these Terms.

If you do not agree with these Terms, please discontinue use of the Site.

1. Eligibility

By using this Site or purchasing products from Phoenix Research, you confirm that:

You are 18 years or older
You are purchasing products solely for laboratory, research, or in-vitro use
You understand that our products are not intended for human or animal consumption, medical use, diagnostic procedures, therapeutic applications, or veterinary use

We reserve the right to refuse service to anyone who violates these Terms.

2. Research Use Only

All products offered by Phoenix Research are supplied strictly for scientific, laboratory, and research purposes.

Products may not be:

Injected
Ingested
Applied to the body
Used in animals or humans
Used as drugs, cosmetics, supplements, or medical treatments

Any misuse of our materials is strictly prohibited.

3. Ordering & Payment

By placing an order, you agree that:

All information you provide is accurate and complete
You are authorized to use the payment method provided
You are purchasing products solely for approved research purposes

We reserve the right to cancel or refuse any order at our discretion, including orders that appear fraudulent, incomplete, unsafe, or inconsistent with research use.

All prices are listed in USD unless otherwise stated.

4. Shipping & Delivery

We strive to process and ship orders promptly.
However:

Shipping times may vary
We are not responsible for delays caused by carriers, weather, or other factors outside our control
Risk of loss transfers to the customer once the package is accepted by the carrier

Customers are responsible for providing accurate shipping information.

5. Returns & Refunds

Due to the nature of research materials, all sales are final.

We cannot accept returns or issue refunds once a product has left our facility.
If you receive a product that appears damaged or incorrect, contact us immediately at info@phoenixresearch.co and we will review the issue on a case-by-case basis.

6. Product Handling & Safety

By purchasing from Phoenix Research, you acknowledge that:

You have the necessary training, facilities, and equipment to handle research compounds safely
You will follow all applicable laws, regulations, and institutional guidelines
You assume all responsibility for the proper storage, handling, and disposal of the materials

Phoenix Research is not liable for harm resulting from improper handling or misuse of any product.

7. Intellectual Property

All content on this Site—including text, logos, graphics, images, and product descriptions—is the property of Phoenix Research or its content providers and is protected by copyright and trademark laws.

Unauthorized reproduction, distribution, or modification is prohibited.

8. Limitation of Liability

To the fullest extent allowed by law, Phoenix Research is not liable for:

Damages arising from use or misuse of products
Losses related to website performance, errors, or downtime
Indirect, incidental, or consequential damages

Your sole remedy for dissatisfaction with the Site or products is to discontinue use of our services.

9. No Warranties

All products are offered “as is” and without warranties, express or implied, including but not limited to:

Merchantability
Fitness for a particular purpose
Performance guarantees

Phoenix Research does not guarantee the suitability of products for any application outside approved laboratory research.

10. Compliance With Laws

You are responsible for knowing and complying with:

Federal, state, and local regulations
Import/export laws (if applicable)
Institutional safety guidelines

Phoenix Research is not responsible for violations committed by customers.

11. Changes to Terms

We may update these Terms at any time.
Continued use of the Site following any changes constitutes acceptance of the revised Terms.

12. Contact Us

For questions regarding these Terms & Conditions, please contact:

Phoenix Research
Arkansas, USA
Email: info@phoenixresearch.co

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